Welcoming you safely

Covid-19 measures

We were delighted to start our long-anticipated summer season on 18 June 2020.

We used the past time to rework some operational procedures and develop a concept fora care-free and safe stay at the Schönruh. It is based as so many things in life on a the belief that only together we can make a difference - true to the Tyrolean slogan 
„I schaug auf di. Du schaugst auf mi.“
(I take care of you. You take care of me.)

   

The health of our guests and employees is very important to us. Therefore, we have enhanced our already high hygiene standards and carefully implement the requirements and guidelines by our authorities. We actively monitor developments around the world and adapt the necessary safety measures to the changing situation. Although outbreaks of new Covid-19 cases are isolated and under control, we believe it is important to take preventive measures to avoid a repeat occurrence.

Arrival and public spaces

prior to your arrival

To reduce check-in time, you can send us your data via e-mail prior to your arrival.

on your arrival 

Social distancing continues to be the phrase on everyone's lips right now. Kindly use the hand sanitiser available at the entrance. Since 15 June it is no longer mandatory to wear a face mask in hotels in Austria. Make sure to bring your face mask along, because the situation can change quickly and you are still required to wear a face mask in public transportation, cable cars, supermarket, pharmacies, banks and medical institutions. 

keeping distance 

Our hotel is very spacious. In addition, we do not occupy all our 40 rooms. Still, we kindly ask you to keep a distance of at least 1 metre to other guests and our employees whenever possible. 

taking care 

The Schönruh team has been comprehensively trained on the additional cleanliness measures, guidelines and requirements. We keep our employees constantly up to date with the latest findings and developments.  Because government relaxed the regulations on the face mask, our employees are free to choose whether they wear face coverings. To keep you and our staff safe, we have installed a screen at the reception. This way we can safely chat and give you tips and all the information you need for your holiday.    

for a clean stay

  • Contactless disinfectant dispensers at our hotel entrances.
  • More frequent and intensive cleaning intervals of all public areas (reception, lounge, elevators, etc.) for a safe stay.
  • Regular disinfection of high-touch objects such as door handles, keys and elevator push buttons.

Rooms – cleanliness remains top priority

Our reinforced cleaning plan in the rooms is in line with the highest cleanliness standards to guarantee a care-free stay. 

  • We use cleaning products containing disinfectants
  • As an extra precaution the housekeeping team have also removed the decorative cushions and throws from all rooms.  
  • If you have any questions, do not hesitate to get in touch with us.

Restaurant – keeping distance

Along further hygiene in the kitchen and restaurant, we ensure that the tables are adequately spaced. For a comfortable dining and breakfast experience, Andrea will reserve a table for you throughout your stay. Helping together is key:

  • Kindly use the hand sanitizing stations when entering the buffet. 
  • At the buffet, try to keep the minimum distance of 1 metre to other guests.
  • If weather is good, we are happy to lay a table for you on our sun terrace
  • It is not mandatory anymore to wear a face mask in Austria. Still, a certain amount of caution is advisable. We recommend wearing a face mask at the buffet. 
  • We take part in the programme for weekly COVID tests of our employees.

À la carte 

  • In addition to the breakfast buffet you can simply choose your favourite egg dish from our menu.
  • At diner, we will serve a bowl of salad, plus bread & spread.

Spa and sport

It's time to get out this summer, because it is much easiesr to keep distance in the wide nature.

  • Guided biking and hiking tours: Outdoor activities are taking place in smaller groups.

Our sports room and spa area is open for you, of course certain safety measures have to be taken:

  • We kindly ask that you be responsible when using the sports equipment and spa facilities.
  • Please thoroughly clean the sports equipment with the disinfectant spray.
  • Kindly respect the maximum number of guests indicated in front of the sauna and steam bath.
  • We make sure to comply the minimum distance between the beds in the rest rooms.

Read more useful information on the region here

If you have any wishes, suggestions or questions, we are available any time.

We look forward to welcoming you again!

Your

Host families Schwarz & Kotz 
and the whole Schönruh team